Privacy policy

MyBud operates this website, including all related information, content, features, tools, products, and services (collectively, the “Services”), to provide you, the customer, with a curated shopping experience.

MyBud is powered by Shopify, which enables us to provide our online Services to you. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use, or make a purchase through our website.

By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described below.

1. Personal Information We Collect

We collect personal information that identifies or can reasonably be linked to you. This includes:

  • Contact details: Name, billing and shipping address, email address, and phone number

  • Financial information: Payment card details, transaction information, and payment confirmations

  • Account information: Username, password, and preferences (if you create an account)

  • Transaction information: Products viewed, added to cart, purchased, returned, or exchanged

  • Communications: Information you share when you contact us for support or inquiries

  • Device and usage information: IP address, browser type, and data about how you interact with our website

We do not collect or store your payment card details directly. All transactions are processed securely through Shopify and our authorized payment gateways (such as PhonePe, Razorpay, etc.).

2. How We Collect Your Information

We collect information in the following ways:

  • Directly from you — when you make a purchase, create an account, or contact us

  • Automatically — through cookies and analytics tools when you browse our website

  • From third-party service providers — such as Shopify, shipping partners, and payment processors

3. How We Use Your Personal Information

We use your personal information to:

  • Provide and improve our Services (fulfill your orders, process payments, and deliver products)

  • Communicate with you (order updates, customer support, and important notifications)

  • Personalize your experience (show relevant products and recommendations)

  • Market our products (send promotional emails or ads, where permitted)

  • Ensure security and prevent fraud

  • Comply with legal obligations

4. How We Share Your Information

We may share your personal information with:

  • Shopify (our e-commerce platform provider)

  • Payment processors such as PhonePe, Razorpay, or PayU, for secure payment handling

  • Shipping partners to deliver your orders

  • Marketing or analytics service providers to improve user experience and promotions

  • Government authorities or regulators if required by law

We do not sell or rent your personal information to any third party.

5. Children’s Privacy

Our Services are not directed toward children under the age of 13 (or the applicable age of majority in your jurisdiction). We do not knowingly collect personal information from children. If you believe your child has provided information to us, please contact us to request deletion.

6. Security and Data Retention

We take reasonable steps to protect your personal information using administrative, technical, and physical safeguards. However, no security system is entirely foolproof.

We retain your data only as long as necessary to fulfill the purposes described in this Privacy Policy or as required by law.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal information

  • Withdraw consent for marketing communications

  • Request details about how your data is processed

To exercise these rights, please contact us using the details below.

You can also unsubscribe from promotional emails by clicking the “Unsubscribe” link in any of our emails.

8. International Transfers

Your personal information may be transferred to and processed in countries other than your own (including by Shopify and its partners). We ensure such transfers comply with applicable data protection laws.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:

MyBud
1st Floor, Press Square,
Near Chinmaya Vidyalaya, PT Road,
Vaduthala, Kochi, Kerala – 682023, India
📧 Email: mybudofficial@gmail.com
🌐 Website: https://mybud.in